Our Values
We’re not all talk, we practice what we preach
Our mission is to help people and companies reach their full potential, and we bring that same commitment to our internal culture. We foster open, honest conversations and encourage our employees to bring their whole selves to work. Whether in one of our vibrant locations in Shoreditch, Borough, Soho, or Kings Cross, Greenwich or working remotely, our team enjoys the flexibility to balance their professional and personal well-being – just as we encourage for our clients.
Clients First – We put our clients at the centre of everything we do! Across the entire team.
Whether our clients are within the therapy space, are our customers or our employees. We have a client-first mindset. This involves prioritising their needs, perspectives, and experiences in every decision, process, and interaction. It’s a commitment to equitable quality, accessibility, and impact, regardless of the person’s role or function. Everyone we serve deserves to feel seen, valued, and supported.
Radical Compassion – We lead with empathy and kindness.
Which is an unwavering commitment to seeing the humanity in others. In moments of conflict or difference, we are committed to showing respect within every exchange and having the emotional presence to make the choice to be kind and show empathy.
Name It – We say what needs saying even when it gets tough.
As a Team, we encourage each other not to avoid the difficult, unfamiliar or uncomfortable. We express the truth with intention, and we bring things into the open to create alignment, solve problems, and move forward with integrity. Saying what needs saying, with love, empowers our People to have the confidence to address things head-on.
Keep The Edge – Be bold. Disrupt and challenge the norm, but with love.
This value celebrates the innovative nature of our Self Space Team. We want to enable our people to push boundaries, break glass ceilings and refuse to settle for complacency. At Self Space, we bring energy, originality, and critique, always in tandem with the spirit of progress and care.
Look After You – We take care of ourselves as seriously as someone we love.
We strongly believe that you cannot pour from an empty cup! Our team’s personal and very individual well-being is the foundation of how well we perform as a business and will, in time, impact our longevity as a business. We want our people to prioritise themselves, including their physical, mental, and emotional health. To truly embed this value into our EVP, we’ve introduced benefits like Unlimited Leave and enhanced parental leave policies. To us, rest, recovery, and boundaries are not negotiable.
Grit – Perseverance and Passion. We know what it takes to shift culture.
This value reflects our capacity to stay the course despite resistance or setbacks. It’s our long-term commitment to continuous improvement, change, which is neatly underpinned by our resilience, belief, and purpose as a business. Culture is ever evolving, we embrace this and meet its demand with depth, drive, and determination.
Self Space Behaviours
At Self Space, it’s our behaviours, even more than our values, that shape how we build culture, connection, and accountability into everything we do. They shape how we hire, how we lead, and how we grow. We embed them into every stage of the employee journey: as we believe how you show up matters as much as what you deliver. No brilliant Jerks Welcome!
HEAR - Humility Emotional Intelligence Accountability Respect
Humility – No egos. We celebrate those who learn out loud, and lead with curiosity not perfection.
Emotional Intelligence – Awareness and impact. Know how you hold space!
Accountability – Taking ownership, for your role, your growth… your wins and your losses.
Respect – Underpins it all. How we handle disagreements, show care and protect everyone’s psychological safety.
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We encourage open and honest communication and value the opportunity to give and receive feedback in order to improve ourselves and our work.