Cancellation Policy

It is really important to us that Self Sessions are utilised for both clients and therapists wherever possible.  Self sessions are scheduled in advance and are a time reserved exclusively for our clients.  When a session is cancelled without adequate notice, we are unable to fill this time slot by offering it to somebody else.  Because of this the full session fee will be charged when you miss or cancel an appointment without giving 24 hours advance notice. If a session is booked less than 24 hours in advance then cancellation will automatically result in the full session fee being charged.

Missed appointment fees will be automatically charged to the credit card on file or the session will be deducted from your pre-purchased bundle. We are looking forward to working with you.